The Force Field

TFF-67 – Are You a Contractor or a Customer?

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The Force Field

Rick Savoia

Charlotte, NC

Description: A podcast for and about IT Service Providers including computer businesses, field service technicians, solution providers, VARs, independent contractors, resellers and other IT professionals.

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TFF-67 – Are You a Contractor or a Customer?

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Today we’ll ask a very important question to the techs who work on web-based IT service platforms. Are you a contractor, a vendor, a commodity or customer? We’ll define each of these business terms and find out which one best fits the techs who work on these platforms. We’ll also evaluate the numbers from a poll that asked this very question and read some comments from techs who responded to the poll.

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Intro :10

Support our Sponsors! Visit them at The Force Field!

Intro to Topic 2:06
Are you a contractor, customer, commodity or vendor on these platforms? Where do you really stand in these provider/platform/client relationships and what is the platform’s responsibility to you in that regard?

Topic Discussion 6:54

Feedback 19:06
Comments and feedback from listeners.

Wrap up and Close 23:44

Comments, questions or suggestions? Send them in to comments@theforcefield.net or post them in The Force Field Forums. Feedback on this topic will be read by the host and included in future episodes of the show. Visit us at http://www.theforcefield.net!

©2014 Savoia Media. All rights reserved.

Last 5 Posts

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We go inside The Force Field and discover some of the resources available for entrepreneurial technicians. We'll also learn about some changes coming soon to the show and the site to help you make the most of these resources.

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Intro 1:16

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Episode 63 – The NCSP Report Panel Discussion

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We talk with three IT service providers and ask them if they think the data in the National Contractor and Service Platform Survey Report is a fair assessment of the state of the IT service industry.

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Intro 1:18

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We will find out what IT field service technicians really think of national contractors and web-based service platforms and how they rate specific companies from best to worst.

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