The Force Field

Episode 59 – ScreenConnect Part 2

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The Force Field

Rick Savoia

Charlotte, NC

Description: A podcast for and about IT Service Providers including computer businesses, field service technicians, solution providers, VARs, independent contractors, resellers and other IT professionals.

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Episode 59 – ScreenConnect Part 2

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Today we are going to conclude our discussion with a professional from a company offering a self-hosted remote support solution and find out how we can customize this remote support software to help our own businesses become more profitable.

TechPodcasts Promo Tag :10
Intro 1:18
Billboard :37

News and Comment segment 6:54
The US International Trade Commission ordered an import ban on Motorola Mobility products with Android May 18th.

VIPRE Antivirus is offering a Free 30 Day Trial Download of VIPRE Antivirus Business Software.

The Force Field Episode 58 featured a commentary on a ZDNet article called OnForce: Improving economy might not be helping IT industry. After the episode was released, the author added a direct link to the original report that was cited as the source of the data presented in the article. The assessment of the report in The Force Field show commentary was correct.

Commercial Break 2:00
The Computer Business Kit

Intro to Topic 1:37
Today we’re going to continue our discussion with Jeff Bishop of Elsinore Technologies and learn more about a remote support system called ScreenConnect. We’ll discuss the difference between the tools used for remote support and managed services, the advantages of using self hosted support software over a hosted, subscription based service, and how customizing and branding a remote support tool can add a whole new dimension to the marketing and promotion of your IT business

Interview with Jeff Bishop 25:07

Wrap up and Close :46

Comments, questions or suggestions? Send them in to comments@theforcefield.net or post them in The Force Field Forums. Feedback on this topic will be read by the host and included in future episodes of the show. Visit us at http://www.theforcefield.net!

©2012 Savoia Computer. All rights reserved.

Last 5 Posts

Episode 58 – ScreenConnect Part 1

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Today we are going to talk with a professional from a company offering a self-hosted remote support solution that not only helps you service your customers, it can also be customized to promote your brand.

TechPodcasts Promo Tag :10

Intro 1:17

Billboard 1:14

News and Comment segment 5:22...

Episode 57 – ACRBO Magazine

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Today we'll talk with an IT service provider who launched a new publication for computer business owners and find out how you can subscribe to it FREE.

TechPodcasts Promo Tag :10

Intro 1:18

Billboard :48

News and Comment segment 4:19

AMD signed a deal to acquire SeaMicro...

Episode 56 – The Platform Pricing Tool

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Today we will talk with an IT professional who created a tool to help techs calculate the pricing of work orders on web-based service platforms and find out how you can get it free.

TechPodcasts Promo Tag :10

Intro 1:17

Billboard 1:11

News and Comment segment 4:12...

Episode 55 – The Computer Business Kit

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Today we will talk with an IT professional who created computer business forms, legal documents and marketing templates for his own business and created a kit so you can use them in yours.

TechPodcasts Promo Tag :10

Intro 1:20

Billboard :51

News and Comment segment 2:13...

Episode 54 – Welcome To Work Market Part 2

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Today we will conclude our talk with an entrepreneur who created a new kind of platform that could change the rules of engagement between Buyer and Provider to bring balance, trust and profitability to all sides.

TechPodcasts Promo Tag :10

Intro 1:18

Billboard :37

News and Comment segment 5:56...

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