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Today we’ll ask a very important question to the techs who work on web-based IT service platforms. Are you a contractor, a vendor, a commodity or customer? We’ll define each of these business terms and find out which one best fits the techs who work on these platforms. We’ll also evaluate the numbers from a poll that asked this very question and read some comments from techs who responded to the poll.
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Intro to Topic 2:06
Topic Discussion 6:54
Wrap up and Close 23:44
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